Documentation Index
Fetch the complete documentation index at: https://docs.verloop.io/llms.txt
Use this file to discover all available pages before exploring further.
Voice Outreach
Verloop Outreach enables you to scale your Voice AI Agents beyond inbound support. With the Outreach module, you can trigger thousands of outbound calls simultaneously to qualify leads, collect feedback, or remind customers of overdue payments. Instead of relying on manual dialers, use Voice Agents to hold natural, human-like conversations at scale.Key Features
Voice-First Workflow
A dedicated campaign wizard optimized for telephony-first campaigns.
Intelligent Retries
Automatically retry calls based on specific outcomes like “Busy,” “No Answer,” or “Voicemail.”
DND Compliance
Define a Working window with custom hours or pre-configured business hour profiles. Calls outside the window are automatically paused and either rescheduled or discarded.
VAD-Powered Starts
Uses Voice Activity Detection to ensure the AI speaks only after the user says “Hello,” avoiding awkward overlaps.
Scheduled Calls
Schedule calls for a specific date and time via the API, with support for multiple timezone formats and the option to bypass DND windows.
The Outreach Dashboard
The main dashboard gives you a bird’s-eye view of your campaign performance.- Analytics: View aggregate stats like “Message Statistics” (Calls Placed), “Error Code Distribution,” and “Engagement” rates.
- Campaign List: Track the status of every campaign (e.g.,
Published,Completed,Paused). - Quick Actions: Archive old campaigns or Pause active ones directly from the list view.
Common Use Cases
| Industry | Use Case | Benefit |
|---|---|---|
| Fintech | Debt Collection | AI handles sensitive negotiations with empathy and persistence. |
| EdTech | Lead Qualification | Filter thousands of sign-ups to find the high-intent learners. |
| Healthcare | Appointment Reminders | Reduce no-shows by calling patients 24 hours prior. |