Testing Your Voice AI Agent
Before deploying your Voice AI Agents to live customers, it is critical to validate their behavior across three dimensions: conversational logic, speech recognition accuracy, and Voice Agent conversational quality. Verloop provides a tiered testing suite designed to take you from initial prompt engineering to real-world telephony simulation.Testing Methods
Manual Chat
Best for: Logic & Flow.
Test your Voice Agent prompts and state transitions instantly via text. View raw LLM logs and debug variable extraction without speaking.
Web Call
Best for: ASR & Pronunciation.
Simulate a voice call directly in your browser. Perfect for testing accents and language nuances like Voice AI Agents for Indian Languages and code-switching capabilities like Hinglish recognition without incurring telephony costs.
Phone Call
Best for: Real-world Latency.
Dial your integrated phone number to experience the agent over actual telecom networks. Essential for final Quality Assurance before go-live.
Which method should I use?
| Goal | Recommended Method |
|---|---|
| I just changed the System Prompt. | Manual Chat (Fastest iteration cycle). |
| I need to check if the AI understands “Lakhs” vs “Likes”. | Web Call (Tests the Speech-to-Text configuration). |
| I want to hear the accent of my Emirati Arabic AI Agent. | Web Call (High-fidelity audio playback). |
| I need to verify call transfer latency. | Phone Call (Real network conditions). |