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Documentation Index

Fetch the complete documentation index at: https://docs.verloop.io/llms.txt

Use this file to discover all available pages before exploring further.

Testing Your Voice AI Agent

Before deploying your Voice AI Agents to live customers, it is critical to validate their behavior across three dimensions: conversational logic, speech recognition accuracy, and Voice Agent conversational quality. Verloop provides a tiered testing suite designed to take you from initial prompt engineering to real-world telephony simulation.

Testing Methods

Manual Chat

Best for: Logic & Flow. Test your Voice Agent prompts and state transitions instantly via text. View raw LLM logs and debug variable extraction without speaking.

Web Call

Best for: ASR & Pronunciation. Simulate a voice call directly in your browser. Perfect for testing accents and language nuances like Voice AI Agents for Indian Languages and code-switching capabilities like Hinglish recognition without incurring telephony costs.

Phone Call

Best for: Real-world Latency. Dial your integrated phone number to experience the agent over actual telecom networks. Essential for final Quality Assurance before go-live.

Which method should I use?

GoalRecommended Method
I just changed the System Prompt.Manual Chat (Fastest iteration cycle).
I need to check if the AI understands “Lakhs” vs “Likes”.Web Call (Tests the Speech-to-Text configuration).
I want to hear the accent of my Emirati Arabic AI Agent.Web Call (High-fidelity audio playback).
I need to verify call transfer latency.Phone Call (Real network conditions).