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Adding Custom Voice

While Verloop offers an extensive library of curated voices, you can further personalize your Voice Agent by integrating new voices from our supported providers. This allows you to hand-pick specific personas for your AI Agents.

Supported Voice Providers

We integrate with industry-leading Text-to-Speech (TTS) engines to ensure your Voice AI Agents have access to the most natural and emotive voices available:
  • Google & Azure: Robust options for a wide variety of global languages.
  • Whisper & Deepgram: High-performance engines optimized for speed and clarity.
  • ELEVENLABS & Cartesia: Premium, lifelike voices ideal for high-end brand representation.

How to Add a New Voice

Follow these steps to expand your speech library with custom profiles.
1

Access Speech Profiles

Navigate to Settings > Voice > Speech Profiles and click the + Add your speech button in the top right corner.
2

Define the Profile Identity

In the “Add new speech” modal, provide the foundational details for your agent:
  • Speech name & Description: Give your voice a recognizable name and a brief description of its intended use (e.g., “Customer Support - Arabic”).
  • Language & Accent: Specify the primary language and regional accent to optimize the Voice Agent’s performance for local callers.
  • Gender & Tags: Select the gender (Male or Female) and add searchable tags to help your team find the voice later.
3

Configure Provider Setup

Connect the profile to your preferred backend engine:
  • Provider: Select from our list of supported providers like Azure, ElevenLabs, or Google.
  • Voice Name: Enter the specific voice identifier provided by the TTS engine.
4

Preview and Save

Use the Play sample button to audition the voice directly within the dashboard. Once you are satisfied that the tone matches your brand—whether it’s a friendly Hinglish persona or a formal Arabic Accent AI Agent—click Add speech.

Managing Your Integrated Voices

Once added, your custom voices will appear in the All Speeches list alongside our standard library.
  • Bookmark for Quick Access: Use the Star icon to add your new custom voices to your favorites for easy selection in your Recipes.
  • Edit or Delete: Custom-added voices feature Edit (pencil) and Delete (trash) icons, allowing you to update descriptions or remove outdated profiles as your brand evolves.
By integrating specialized voices, you ensure your AI Agents sound authentically yours, fostering higher trust and engagement with your callers.