Post-Call Insights
Unlock the full potential of your Voice Agents by automating the quality assurance and data extraction process. Post-Call Insights eliminates the need for manual listening by using AI to analyze transcripts immediately after a call ends. Whether you need to verify if a loan interest was expressed, check if a specific “Hinglish” phrase was used, or summarize a 10-minute support call, this feature delivers structured data in near real-time.Key Benefits
Instant Qualification
Automatically tag calls as “Qualified Lead” or “Follow-up Needed” without human intervention.
Structured Data
Convert unstructured voice conversations into clean JSON data (Dates, Numbers, Yes/No) for your CRM.
Eliminate Manual QA
Stop listening to thousands of empty calls. Let the AI flag only the critical interactions for review.
Multi-Lingual Insights
Works seamlessly across Voice Agents for Indian Languages, Arabic and Global dialects, extracting intent regardless of the accent.
How It Works
- Define Parameters: You set up specific questions or data points you want the AI to extract (e.g., “Did the customer agree to the appointment?”).
- Automated Processing: As soon as the call ends, our AI Engine processes the transcript.
- Data Delivery: The structured results are pushed to your Webhook, API, and Dashboard within seconds.